Helpdesk Opening Hours

Monday – Friday: 8.30am – 5.30pm (UK time)

Saturday and Sunday: Closed

 

Any issues should be logged via TopDesk. Please note your username will be username@hotelplan.co.uk and your normal password for accessing emails.

 

If you are unable to access TopDesk issues can be emailed to servicedesk@hotelplan.co.uk and these will be logged for you. 

 

We can be contacted by phone once a call has been raised - the number is +44 (0) 1252 379494 

 

Over the weekends we are available for emergencies only. Please contact your Area Manager to get in direct contact with us.

 

Quick Links

Extranet

Webmail

Teamviewer

TopDesk